
Why do I need to enter a verification code each time I log in from the same device? Codes expire every 5 minutes, but you can always request a new code. Otherwise confirm that your email address in your profile is correct. In this case, please call your provider to unblock messages. It is also possible that your Internet Service Provider has blocked Amazon’s emails. Next, check if sender is blocked in your email preferences. Please call your carrier to unblock text messages.įirst, check your spam folder and confirm your inbox is not full. If you have a Canadian phone number, please text 'RESUME' to 262966 to enable text messaging from Amazon.Īlso, it's possible that your mobile carrier has blocked Amazon's text messages. If you have a USA phone number, please text 'RESUME' to 77418 to enable text messaging from Amazon. Otherwise, you may have blocked text messages from Amazon. Please call your carrier to resolve this problem. If you have a prepaid text plan, you may have run out of SMS credits. It will only show the federal information.Please confirm that the phone number you have selected is capable of receiving text messages and that your cellular plan supports text messages. It will not, however, show your state information. You can get a wage and income transcript from the IRS: It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received. If you saved a pdf of your completed tax return, the worksheets will show the W-2 information you entered, but not the actual W-2. To get a copy of a W-2 from Social Security You could ask the employer(s) for copies or you can get a copy from Social Security (for a fee of $86).

You should always save those documents for your own records. TurboTax does not have a copy of your W-2-the Wage & Tax Statement-issued to you by your employer, (nor does TurboTax have copies of your 1099’s).

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